It's always best to first contact me in case of problems, both with billing or technical. Most problems can be solved quick and easy.
I take customer service very serious and will always try to offer a solution that is acceptable for both of us.
If you have any trouble with billing, you can contact customer support on http://vtsup.com or through email firstname.lastname@example.org
If you have any trouble with using the website or any anything else, you can contact me via my Contact Page
We will assist you asap and all requests will be handled within a maximum of 24 hours.